Administrators

Deleting Transactions

• How to delete a transaction from a teacher?

Managing the Shop

• Assigning a shop manager
• Vivo online shop & School shop - Things to remember when setting up school shop while also using the Vivo online shop
• School shop - Things to remember when running a school supplied shop
• How to cancel a shop purchase?
• How to add your own items to the shop?
• How to remove individual items from the VIVO shop?

Managing Students in VIVO

• What to do after a school data update has been done
• How to add a new user?
• How to print student login slips?
• How to find a student not appearing in the system?
• How to delete multiple students?
• How to restore deleted users?

Managing Staff in VIVO

• How to print staff welcome letters?
• How to delete multiple staff?
• How to change the level of permission of teachers?
• How to add a staff member?

Managing Parents/Guardians in VIVO

• Template for Guardian import headers
• 'How to' Sheet for Guardians
• How to print out the guardian log ins?

Communication with Users and Staff

• How to send passwords and usernames to students?
• How to send passwords and usernames to staff?

Managing the Modules

• Making the Vshop visible to the students
• How to use the League tables
• How to use the certificate module
• How to setup a school fundraising event?
• How to create credit slips for staff?

Budget

• Annual Rewards Points Budget
• Creating Staff Roles - How to set up or change the budget for teachers?

Rewards Categories

• Suggested reward categories

Configuration

• Default reward amounts
• How to turn off the budget email reminder?

Awarding VIVOs to Multiple Students

• Headers required when creating csv file for rewrding multiple students
• How to reward multiple students